Roche ACCU-CHEK Inform II Manuale dell'Operatore Scaricare il pdf (Pagina 133)

Troubleshooting

133

11 Troubleshooting

The ACCU-CHEK Inform II meter continually checks its

sys tems for unexpected and unwanted conditions.

A troubleshooting table follows that will help you when

the system is not performing as expected. Most concerns

can be resolved quickly by referring to this table for help.

Take the following steps when an unexpected condition

arises:

n Find the displayed message or condition in the

Troubleshooting Table.

n Take the action suggested under the column

header Possible Solution.

If further assistance is required, contact ACCU-CHEK

Customer Care.

Errors and unusual behavior

without error messages

Some conditions may arise that have no associated error

message. Refer to the following table, if such a condition

arises on the ACCU-CHEK Inform II system.

Display/symptom Possible solution

No message or unusual behavior

Meter display does not power on – Wait 10 seconds and try turning on the unit again.

– Place the meter in the base unit and conrm that it is

charging.

– Check that the battery pack is correctly installed and

connected.

Follow the instructions in Chapter 9 to avoid data loss when

replacing the battery pack.

Meter displays an unexpected result Refer to the package insert for the test strips.

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Roche ACCU-CHEK Inform II Manuale dell'Operatore Pagina 133