
Accu Chek Inform II Blood Glucose Meter Standard Operating
Procedure.
Authorised by: K. Ashton
Signature : ………….
Do not photocopy this document
Page 10 of 14
Last printed: 13 May 2015 ( ward-jones julie (rq6) rlbuht )
Cleaning the accessory box
1. Wipe the surface with a soft cloth slightly dampened (not wet) with warm soapy water.
2. A soft cloth wetted with 70% isopropyl alcohol can be used to disinfect the surfaces of the meter.
Decontamination of the Accu Chek Inform II
Healthcare professionals must wear gloves.
Use either:
Mild soapy water
70% solution of isopropyl alcohol in water
0.625% (or less) solution of sodium hypochlorite in water.
Use 1:10 parts solution of sodium hypochlorite in water (bleach) to disinfect the meter, base unit and
accessory box. Follow the procedures above for cleaning the meter, base unit and accessory box.
Decontamination (i.e. a combination of processes including cleaning and disinfection) is required before
reuse, recycling, or disposal.
Troubleshooting
Reseting the meter
Occasionally the meter screen may freeze and it is necessary to reset the meter.
Depending on the meter version the reset button is either a) a small black button located on the back of the
meter in the centre or b) the on/off power button.
To reset the meter using the black button on the back of the meter – depress the button using the tip of a
pen or pencil. Hold for a second and release . The screen will go blank and then automatically restart.
To reset the meter using the ON/OFF button – press and hold the ON/OFF button for 13 seconds and
release. The screen will go blank and then automatically restart. Once the meter has restarted it will ask
for the date and time to be set. Dock the meter in the base station and the date and time will
automatically update.
Error messages
All error messages displayed are accompanied by a description of the error and a possible solution.
Important Error codes
Error codes must be acted upon immediately. These codes indicate the result is potentially outside of the
meter reading range.
The glucose result may be below (LO) or above (HI)
the measurement range of the meter. Lower than
0.6mmol/l or higher than 33.3mmol/l.
Run a glucose control test with a new strip.
Repeat the test to confirm the result.
Notify the clinician.
Send a venous sample to the laboratory.
The glucose result may be below / above the
reportable range .
Run a glucose control test with a new strip.
Repeat the test to confirm the result.
The glucose result may be below / above the critical
range .
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